I am having issues with my vitals app not working (Product Descriptions Tabs) and when i spoke with the Vitals app team they advised the below-
You may need to get this checked further with your theme developer and have it resolved to lower the chance of these errors causing conflicts on other scripts.
The shopify team were unable to help with this and so i was hoping someone could assist in how i might get this issue fixed? The issue is that our product pages should have tabs for each description section (Features/Care instructions etc) but keep reverting back to listing it in full instead of under a main header- See here for example
Any help would be appreciated. Thank you
Sorry for facing this issue, it's my pleasure to help us.
Welcome to the Shopify community!
and Thanks for your Good question.
1. Go to Online Store->Theme->Edit code
2. theme.liquid->paste below link before this </head>
what's issue now
The issue is still the same- the product description tabs are not working. The vitals app team keep re setting them and they work for 5 minutes and then revert back to no tabs.
I believe the issue with the java script is still there and this is why the changes are not holding properly. Is there any other way we can get this fixed? Thank you in advance.
It can be done by doing some code customization. please send me a personal message and we can discuss what you'd like