Website loads then turns opaque and chat bubble disappears

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New Member
2 0 1

Hello!

When my page loads, it loads correctly for about two seconds then the whole page turns kind of "opaque" and my chat icon disappears at the bottom. Also, with the chat icon- I have moved it to be "bottom right" but it is on the bottom center of the page. Any insight?

 

https://sugarsistersco.com/

 

Thank you

 

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Shopify Partner
501 56 78

Hey there @sugarsistersco,

I visited your website and I must say, it has very poor loading speed enough for your users to be able to make some purchases on Amazon before your site ends loading (Well, I exaggerate a bit).

But there was no issue like opacity or chat icon etc. Can you confirm if the issue is still there or not? Try checking in incognito mode?

If helpful, please Like and Accept Solution
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New Member
2 0 1

Okay, I tried on a separate browser and the opacity seems to be fine. My chat icon is still centered though, but on my settings I have it listed as bottom right. 

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