Why my favicon isn't showing?

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Tourist
5 0 1

Hello,

 

I have successfully added my favicon to my theme, but it isn't showing up on my website.

I have already deleted my cache and cookies, and it still isn't showing up.

 

What could I do? Thanks in advance

 

www.southseapearls.net

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Shopify Staff
Shopify Staff
858 57 141

This is an accepted solution.

Hi, @SouthSeaPearls 

Elle here from Shopify. 


Can you check in your theme.liquid (Online store > Themes > Actions > Edit Code > Theme.liquid) file for the following snippet?

 

  {%- if settings.favicon != blank -%}
    <link rel="shortcut icon" href="{{ settings.favicon | img_url: '32x32' }}" type="image/png">
  {%- endif -%}

 

 

If you cannot find this snippet, simply add it back to your theme's code and your favicon should work!

 

Let me know if this helps!

 

Cheers,
Elle

Elle | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
6 0 1
Same issue, My Shopify favicon not updated in mobile serp but show in mobile bookmark and desktop search. what can I do. Healp please
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Shopify Staff
Shopify Staff
858 57 141

Hi, @Harish10 

 

What theme are you using?


Also, is the favicon visible on a desktop browser but not on mobile?

If you can share your store's URL along with a screenshot of the issue, that would be very helpful. 

Thanks!

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
6 0 1
golden arches unlimited
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Tourist
6 0 1
Website favion icon show on desktop search but not in mobile search. Actually I removed old favicon and add newfavicon but not update in mobile serp
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Tourist
6 0 1
It's theme issue or google indexing issue?
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Tourist
7 0 1

Hi Elle,

Im having the same problem however I have the code implemented but I still can’t see my favicon, I’ve also cleared my cache and used a favicon checker.

my website is www.southsidenangs.com

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Tourist
6 0 1

My favicon issue not being updated has been resolved. My favicon was updated in 15 days. The short-icon meta tag worked on my site. 

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Shopify Staff
Shopify Staff
858 57 141

@Harish10, I'm sorry I missed your previous posts here. I'm glad to hear your Favicon is now updated!

Feel free to reach out to our support if you run into any issues, we're available 24/7. 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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