Wookie Theme Shopify

Oksana_K
New Member
1 0 1

Hello, I have an issue with wookie theme, and I can't contact your support, to submit the ticket you need some login information that I don't have and on mail, you don't respond. 

The issue that we have is on the collection page we don't see sizes properly, only some red squares with white background, and when we go to online store, there it shows everything correct.

Can you help to fix this problem?

GimboSli
New Member
3 0 0
Hi,

I got a little lost, but you should contact Wokiee Theme. Register on Evento Theme Forest…

Hope you get it!

Regards,

Agustin
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softali
New Member
4 0 0
Hello,

We can provide support only via our support system -
https://www.portotheme.com/support/
Customer should know his purchase code -
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
What is his purchase code?

Best regards
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Timo20
New Member
1 0 0

Hi there! 

 

Did you figure out how to edit the badge? I want to add the badge bestseller, but cant figure it ourt.  

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GimboSlice
Tourist
9 0 0

Hi,

The best solution for custom fixes or errors is to contact support, sometimes they just send you a code for you to change and that's all.

Best of lucks,

Regards

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Subtotal
New Member
1 0 0

They make you submit purchase code to get support, but envato erased my purchase history, I'm so screwed, super sad that the wookie variants are not changing the image on a mobile browser..

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Fogshop24
New Member
1 0 0

Hello, i work with the wookie theme but now i miss a function. i have to show the base price or price by unit from some products on the collection page and the product page.  But i dont know how. 

can everybody help me? i have sent a ticket to PThemes support but no answer.

thank you.

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GimboSlice
Tourist
9 0 0

I think that can be done on the Theme Customization feature. Just look for it, take your time and try everything.

Best regards and good luck!

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felicemelissa
New Member
1 0 0

@softali - Is it necessary to use a third-party page builder like Gem Pages if I want to customize the page design? Our current theme (Plak) provides very little customization so we're using Gem Pages in conjunction since I'm not an expert in CSS or HTML.  I'm wondering if Wokiee has a better interface for page customization or a third-party builder is necessary to facilitate that.

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softali
New Member
4 0 0
We didn't test our theme with this app. So, we can't say exactly whether it
is compatible with our theme or not. Frankly speaking we have a lot
of settings in the admin. So, i'm not sure that it is necessary to use some
3rd party builders. I think they can slow basic performance.
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