Wrong Currency on Checkout

Solved
Jimbochain
Tourist
5 1 0

We have just set a new site live and the checkout currency is different to the rest of the site. Products show in £s but when you go to checkout the subtotal is in $$. Theme Pipeline. Can anyone help. https://winkgallery.co.uk/

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Grace_01
Excursionist
36 1 3

@Jimbochain Check your store currency in setting>general setting>store currency if it's USD then your checkout will be in USD. 

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Jimbochain
Tourist
5 1 0

Thanks but that doesn;t work in this case. We have all the right settings because it is showing GBP apart from the checkout. I think its in the code but can;t find where. . 

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Helen
Shopify Staff
Shopify Staff
1177 154 191

Hey, @Jimbochain! Did you also check the formatting of your store currency in ‘Settings > General’, as seen in the example below? Your currency symbol may need to be manually updated there.

 

13-40-39133-19067

 

Let me know if this helps!

Helen | Social Care @ Shopify 
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Jimbochain
Tourist
5 1 0

This is an accepted solution.

Thank you so much for your answers. It appears to be a bug in the theme and they are fixing now. 

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Helen
Shopify Staff
Shopify Staff
1177 154 191

Thanks for your reply, @Jimbochain.  That’s great to hear you were able to get it resolved. 

 

Great job on your storefront, by the way! I love the video tour of your pop up exhibition; It’s such a great way to really portray the whole concept of your business, and showcase your products.

Helen | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Jimbochain
Tourist
5 1 0

Wow, thanks for the compliment. 

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Helen
Shopify Staff
Shopify Staff
1177 154 191

You’re welcome, @Jimbochain! I’m not sure if this is intentional or not, but I also noticed that your About Us page isn’t linked to your navigation menu yet. I’m curious to know more about the inspiration behind your business, as I’m sure your customers will be too, so just thought I’d mention it.

 

If I can help with anything else, please let me know!

Helen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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