Welcome to the Shopify community!
and Thanks for your Good question.
Please share your site URL,
So I will check and provide a solution here.
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one), I'll help you out to the best of my ability.
How can i guide your without your store URL.
if you have front end password is confidential so please to a personal message as you like.