customer comment box needed in minimal theme

Solved
rainbownation
Tourist
9 0 1

Customers can leave a message about their order in the cart screen, but some don't checkout via this screen. They are then left confused as to how they can leave us a message.

I would ideally like to add a message box to the checkout screen, or a pointer to where they can find it?

 

KetanKumar
Shopify Partner
14323 1665 5154

This is an accepted solution.

@rainbownation 

Thanks for post 

checkout page customization allows to only for Shopify plus do you have this?

also, your have message display for cart page this is also allow to your theme please check

If helpful then please Like and Accept Solution.
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Hyde
Shopify Staff
Shopify Staff
730 73 131

Hi @rainbownation,

Hyde here from Shopify.

Shopify's checkout cannot be edited for safety and security reasons, but one way to notify your customers that they can leave a message in the cart would be by updating the product page to say as much.

That said, I'm curious as to how and why your customers would by-pass the cart page, thereby missing the cart notes section. Could you explain your set-up a little more for me, please?

Looking forward to hearing from you.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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