disable the captcha in customer form

YOUB_MOHAMMED
New Member
4 0 0

Hi, i'm using pagefly app for a landing page, whenever a customer fill a form and hit submit it takes him to a captcha page, I would like to disable that, I did from the preferences but it didn't change anything the clients still get that page, if someone from the support can disable it for me I will be grateful

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Yes possible please see the screenshot and hide captcha for customer form.

capcha.png

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Don
Shopify Staff
Shopify Staff
1291 79 171

Hi there @YOUB_MOHAMMED!

Don here from Shopify.

Thanks for sharing your query here and letting us know what steps you've taken so far, that's great!

One thing I would check is after you have made the adjustments within your admin, is to clear the cache on any browser you have been using previously to access your Shopify store.

Let me know if you continue to see this showing up after clearing the cache and, if so, could you share a link to your store here and let me know the exact steps you take to encounter this captcha?

I look forward to working on this with you.

 

Regards,

Don

Don | Social Care @ Shopify 
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YOUB_MOHAMMED
New Member
4 0 0

hi, can you DM with your email or a way to contact you ? all disabled but customer are still getting redirected to the captcha page

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I thing cache or cookies issues please clear and check again.

Need help with theme customization or add a new feature? Hire me
Email: jotvark@gmail.com | Skype: jotvark3919

If helpful then please Like and Accept as Solution
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