inventory is 0 but product still available to add to cart. "soldout" message is not shown.

perfectov
New Member
1 0 0

 hi 

 

I've already adjust inventory as "0"

but "soldout" message is not shown in my homepage and when i add that product to cart, it's all possible.

how could I make sold out product as really sold out ?  

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Elias
Shopify Staff
Shopify Staff
872 83 116

Hi, @perfectov.

This is Elias from Shopify Support. Thank you for reaching out.

I understand you've adjusted your inventory as 0, but the sold out message is not being shown on your homepage. It's possible that you may have "Continue selling when out of stock" enabled for your products, which allows the products to be sold regardless of your inventory levels. If this feature is turned on, then the sold out message may not appear for some themes. In order to check this setting, you can edit the products or use the bulk editor.  

Here's how the setting looks when editing products or variants individually:

Here's how you can use the bulk editor to check this feature on multiple products:

Could you check if this might be what's causing the issue for you?

Elias | Social Care @ Shopify 
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