navigation link not working

mmennana
Tourist
8 0 1

Hello,

Products have been added to a "women's collection". We confirmed that the products have the proper tags (see screenshots Collection Image #1,#2). However, when we go to the online store and click on the link that should display all the women's shoes that have been added, we get an error message saying "no products in collection" ( website image #1). 

We checked the navigation/link to make sure that the "women's shoes" link is linked correctly to "women's shoes" collection (navigation menu image #1)

 

Collection image #1 

mmennana_0-1623320340599.png

 

 

Collection Image #2

mmennana_1-1623320340543.png

 

 

Website image #1 (women's shoes error)

mmennana_2-1623320340546.png

 

Navigation menu image #1 

mmennana_3-1623320340490.png

 

 

KetanKumar
Shopify Partner
20651 2142 7816

@mmennana 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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mmennana
Tourist
8 0 1

Thanks for agreeing to help...

 

here is the site URL...

Mora life boutique

1. Click on "shoes"

2. Go to "women's" >> "Shoes"

 to see the issues

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KetanKumar
Shopify Partner
20651 2142 7816

@mmennana 

thanks for update do you need any help?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Lilith
Shopify Staff
Shopify Staff
499 56 135

Hi, @mmennana! Just wanted to make sure that I drop a note here letting you know that I've replied to your inquiry in your thread here. I'll continue the conversation on that thread if you have any other questions I can help answer!

Lilith | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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