problem with images on product pages

SamuelTopol
Tourist
13 0 1

Hello. I cant see some pictures on my product pages when I visit my web on a mobile phone. On notebook works well, no problem with pictures. Could someone help me? my web is www.petsparadisestore.com Thank you.

KetanKumar
Shopify Partner
17400 1877 6491

Hello, @SamuelTopol 

Welcome to the Shopify community!
and Thanks for your Good question.

can you please share further issue screenshot,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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SamuelTopol
Tourist
13 0 1

0FDD4F8C-382A-4172-9C29-4A85ED116D14.png

 Hello. Thank you for answer.  Here is screenshot. 

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KetanKumar
Shopify Partner
17400 1877 6491

@SamuelTopol 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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SamuelTopol
Tourist
13 0 1

Im browsing from Iphone and Safari. 

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KetanKumar
Shopify Partner
17400 1877 6491

@SamuelTopol 

Give me this page url you have facing this issue

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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SamuelTopol
Tourist
13 0 1

@KetanKumar  EDIT: now I can't see the pictures even via laptop.

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KetanKumar
Shopify Partner
17400 1877 6491

@SamuelTopol 

sorry i can't see

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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alres33
New Member
1 0 1

You should to try the WebP format for your images. It will be easy to load and speedup the page size. I already use the same format for my blogimage.