products searchable even when they are only supposed to be in a hidden collection, any advice?

New Member
3 0 1

Theme is debut.

I have a single product that is ONLY being told to show up in a specific hidden collection. Which works fine. However when I perform a search for the product it shows up. I am told by support this shouldn't happen, but they can't help till Monday. 

I have had way to much coffee and would like to resolve this while the caffeine courses haha.

Any advice is HUGELY welcome.

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