sales channels

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Tourist
8 0 1

Can anyone help me understand why my sales channels aren't connecting to my social media pages?

I'm using the simple theme & have them connected- just not taking me to them when I click on the icons.

I've already removed them & put them back- facebook, pinterest & instagram.

 thanks in advance

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Shopify Staff
Shopify Staff
289 32 43

This is an accepted solution.

 Hi, @sunnydays1 !

What is the format you're submitting your social media links with? You'll want to double check that the format you've added in the social media settings in your theme editor looks like the following

Facebook: https://www.facebook.com/shopify

Pinterest: https://www.pinterest.com/shopify

Instagram: https://instagram.com/shopify

You will of course want to replace "shopify" in the above links with your shops native links to the specific social media page. Hope this helps!

Oliver | Social Care @ Shopify 
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Tourist
8 0 1

Got it! Thanks so much

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This is great advice! We were just sorting out what we needed to do in order to help get clients social channels onto their shop page, and this is definitely an easy way to make all of that happen. Thank you for the clear instructions – We are glad it was here so that we didn’t have to ask for the same thing over again and can now help our customers with great advice!

SaleHelpr.com
Helping Shopify Store Owners make sales using website notifications with just 1 line of code. A trustnote family web app.
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