unbelievable, Shopify block my account, and no refund it?

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Hi,

Is there any one having the same problem as mine?

 

Shopify block my account, and no refund it.

 

As the account was paid, they don't have the right to block it, at least the admin login.

 

Because we could use it to sell other products and service?

 

Also, there is no one to answer the phones to solve the problem?

 

Such unbelievable.  Will never use and recommend to any one about shopify.

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