Solved

What causes the white box on homepage banner images in Shopify?

yasir5
Tourist
16 0 2

Hi,

There is a single white dot or pixel that is on my homepage banner  https://farantinoincoutlet.myshopify.com/  The white box is NOT on the photo itself, it only is visible when the image loads on my homepage.

The box is located on most of the images on my store home page.  If you click "refresh" you can see that the image loads and then a split second later, the white box appears.  

Any ideas what is causing this?  I can provide the theme code if that would help.

thanks!

screencapture-farantinoincoutlet-myshopify-2021-01-18-11_06_56.png

Accepted Solutions (2)
KetanKumar
Shopify Partner
36839 3635 11972

This is an accepted solution.

@yasir5 

Thanks for all details 

i have fix this issue can you please cehck 

KetanKumar_0-1610959286770.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

View solution in original post

KetanKumar
Shopify Partner
36839 3635 11972

This is an accepted solution.

@yasir5 

this code doesn't affect on your store it's work only for remove white box just upload your product image that's it 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

View solution in original post

Replies 21 (21)

suyash1
Shopify Partner
9077 1129 1479

@yasir5 - what is the password?

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2

007865454.

yasir5
Tourist
16 0 2

mail is yasirgujjer09@gmail.com

and password is 007865454aA.

suyash1
Shopify Partner
9077 1129 1479
not working
To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2

now use it i have closed my from my side try again 

suyash1
Shopify Partner
9077 1129 1479

tried both numbers, both did not work

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2

yasirgujjer09@gmail.com

007865454aA.

yasir5
Tourist
16 0 2

007865454aA. use dot also 

suyash1
Shopify Partner
9077 1129 1479
still not worked
To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2

ok give me your mail i will add you as Shopify staff member and then you can access the store 

suyash1
Shopify Partner
9077 1129 1479
you have my email below
To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2
yasir5
Tourist
16 0 2

how can i add staff member 

suyash1
Shopify Partner
9077 1129 1479
https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts
To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
paranormal story video using AI
yasir5
Tourist
16 0 2

Have you access the store

yasir5
Tourist
16 0 2

i am using this password to access the store and my password is correct why don't you access to my store 

KetanKumar
Shopify Partner
36839 3635 11972

This is an accepted solution.

@yasir5 

Thanks for all details 

i have fix this issue can you please cehck 

KetanKumar_0-1610959286770.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
yasir5
Tourist
16 0 2

 where my images gone 

yasir5
Tourist
16 0 2

all the images have been deleted why  

KetanKumar
Shopify Partner
36839 3635 11972

This is an accepted solution.

@yasir5 

this code doesn't affect on your store it's work only for remove white box just upload your product image that's it 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
yasir5
Tourist
16 0 2

i have logged out now try now