2 Step verification

Highlighted
New Member
3 0 0

Hi,

 

I have been logged out from our main account which is (bds@bahai.org.nz) . i am not receiving the recovery code on my phone. I posted yesterday as well. Who is the best erson to help? I can't find any email address to email the issue . Please help

0 Likes
Highlighted
Shopify Staff
Shopify Staff
920 57 113

Hi there @Zhinous!

Don here from Shopify.

Could you let us know if you have since been able to get this sent to your phone, or if you are still having an issue with signing in?

Just let us know if this is ongoing here and we can take further steps as necessary.

 

Regards,

Don

Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
New Member
3 0 0

still ongoing. i am not able to log in 

0 Likes
Highlighted
Shopify Staff
Shopify Staff
920 57 113

Hi again @Zhinous!

Don from Shopify once more.

Thanks for confirming that for me.

I will shortly send an email out to the address we have on file for you here, so we can work on the next steps to get you logged in.

Keep an eye out for that email and we can take it from there.

All the best!

 

Regards,

Don

Don | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes