2 months old account never used

Highlighted
New Member
1 0 0

Hello, I opened an account about 2 months ago, was ready close my store today as is billing date, havent used the store once and by the time I canceled my subscription today seems i been charged already for the month, really need some help to get the refund for todays charge. Thank you im adavanced.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
519 48 135

Hi @Jorgefunes,

Thank you for reaching out about this. I will need to authenticate you on the store in order to look at your account and check your billing information, which I cannot do here on the Shopify Community. I will therefore be sending an email shortly to touch base with you on this. Please look out for that and get back to me there if you have further questions.

Kind regards,

Victor | Shopify Social Care

 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes