2 stores in one account in different countries.

gharyan
New Member
1 0 0

Hi guys,

I hope you can help with some advice.

I have an online store in Canada: www,store,ca owned by my Canadian company, selling in CAD Dollars, shipping from my warehouse in Canada. 

We're planning to have a second warehouse in the US, owned by an American company. I wanna keep the same website with the same products. Having a .co for US clients and .ca for canadians

Can I manage all the finances (taxes,... ) through one shopify account? 

The ideal would be: client ordering from Canada whether they visited my .ca or .co they'll be redirected to the right website using the IP address which is .ca and payment then we receive the payment to our Canadian company bank account. The same thing for clients in the US, they have prices in USD, we fulfil from our US-based warehouse and get our payouts in our American company bank account

Is this possible? If not what's the best plan you offer

Thank you in advance for your time

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Sophia
Shopify Staff
Shopify Staff
737 52 88

Hi, @gharyan.

Sophia here from Shopify. Welcome to the Shopify Community!

It is possible to manage both your Canadian and US stores through one Shopify account, and I'm happy to review the features and options with you here.

One store for multiple domains

International domains & Geolocation

If your account is on the Shopify plan, the Advanced Shopify plan, or the Shopify Plus plan, you can use international domains along with Shopify's Geolocation app to show Canadian customers the .ca domain with CAD, and US customers the .co domain with USD.

Shopify Payments

With Shopify Payments, you can sell in multiple currencies, meaning your Canadian customers can checkout in CAD and US customers can checkout in USD. However, your payouts stick to one currency. Canadian Shopify merchants can receive payouts in either CAD or USD, but you'll need to pick one payout currency in order to manage everything on one store, as your Shopify Payments account can currently be connected to one bank account.

On the Basic plan, you can still use the Geolocation app to display currency options and use Shopify Payments to allow customers to pay in their local currency, though this will happen on one domain rather than redirecting based on location.

Locations

Your warehouses can each be added as a location to manage inventory and fulfillment accurately on one store.

Separate stores for multiple domains

The alternative is setting up two separate Shopify stores if you need to send CAD payments to your Canadian bank account and USD payments to your US bank account. This blog post reviews the steps for setting up separate stores: How to Expand Your Shopify Store to Multiple Countries.

Let me know if you have any questions about these options.

Sophia | Social Care @ Shopify 
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ajmarriage
Tourist
7 0 0

Hi Sophia,

Hoping for a little help with our decision wether to create a new store or use an international domain (or if that is initial premise is flawed and that creating an international domain is the same as creating a new Shopify store...)

We are an established store based in the UK. However we do have a sizeable amount of international sales coming primarily from the US.

The non-UK experience is powered by Global-e and we would like to move away from this for US traffic.

We would like to have a US store e.g. us.our-site.com that we can tailor as needed and importantly use Shopifys native checkout experience.

We would want the US store to have the same products and not having to merchandise them separately would be ideal.

In the longer term that it would be good to have US specific copy or creative for US traffic - this part is less important.

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Sophia
Shopify Staff
Shopify Staff
737 52 88

@ajmarriage wrote:

Hi Sophia,

Hoping for a little help with our decision wether to create a new store or use an international domain (or if that is initial premise is flawed and that creating an international domain is the same as creating a new Shopify store...)

We are an established store based in the UK. However we do have a sizeable amount of international sales coming primarily from the US.

The non-UK experience is powered by Global-e and we would like to move away from this for US traffic.

We would like to have a US store e.g. us.our-site.com that we can tailor as needed and importantly use Shopifys native checkout experience.

We would want the US store to have the same products and not having to merchandise them separately would be ideal.

In the longer term that it would be good to have US specific copy or creative for US traffic - this part is less important.


Hi, @ajmarriage!

Based on what you've shared here, it sounds like the international domains feature will work well for your business. I'm happy to discuss the options in detail with you.

International domains will allow you to:

  • manage everything under one admin for both the UK and US experience, including one product catalog so they don't need to be merchandised separately
  • set up region-specific domains, like uk.our-site.com and us.our-site.com (or our-site.co.uk and our-site.com)
  • display the appropriate currency on each domain (customers on us.our-site.com will see USD prices)

Separate stores would allow you to set up completely different copy on each if needed, though it also means two Shopify plans as well as maintaining the product catalog in two different admins. Can you tell me a bit more about the differences in copy or creative that you might like to offer in the future? I know you mentioned this part isn't as important, but I can definitely look into it further to find out what's possible if you're sticking with one store and the international domains setup. 

Sophia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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