24/7 support

artzi
New Member
2 0 0

hi,will go for basic plan and need to know about 24/7 support is live chat availiable?

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Nick
Community Moderator
Community Moderator
3512 281 675

Hi @artzi,

Nick here from Shopify. Good question! 

The 24/7 support via live chat is available when you are on any plan. So if you are on the basic plan and have a question at 2:34 am you are free to chat with us. The best way to reach the chat is through this link here and to log in with your store details and connect to a live chat then. 

Do you have any other questions about Shopify or the starting stages of setting things up? Let me know if you do. 

Thanks, Nick

Nick | Community Moderator @ Shopify 
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artzi
New Member
2 0 0
hi again
i have shopi-gr.shopify.com

1.i want shopi name but says its taken

2.want 14 days trial can you enable it before choose my plan basic 29$?
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