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Anyone else getting this?
Solved! Go to the solution
This is an accepted solution.
This issue impacting accessing admins has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting in a new topic with as much detail as possible!
I'll accept this update as a solution so users can easily find the most recent update.
Thanks again for your patience.
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Hi,
I have lost access to my website.. Bad gateway.
Is this happening to anyone else?
Thanks
same here
@thefootballwear wrote:Hi,
I have lost access to my website.. Bad gateway.
Is this happening to anyone else?
Thanks
same here!
YES! I had to just create a NEW account just to come into the forum to comment because Shopify does not recognize my account or email address.
I have spent TWO WEEKS building my store and am near tears that when I PAID FOR MY STORE I now don't have any way to access or work on it! And I couldn't chat from my account or comment on this forum from my PAID account (this is a new account just so I could come here to leave a comment).
If anyone is reading this from Shopify my site is griefcode.com
I am very disappointed in this experience and am beginning to regret choosing Shopify for my venture. I hope that these types of technical problems aren't what I just signed up and paid for... Since I can't contact anyone thru my actual account - what do I do???
I think Shopify use Cloudflare and Cloudflare have a DNS problem at the moment.
How long do you think this could take?
using cloudflare for all my other sites. are working fine. did any staff members bother responding to anybody yet? is this typical with this platform?
hope all of our info is safe 😞
I cant get in to my account it says bad gateway
Me too 😕
At least im not alone on this one lol
us as well.
Same here. No access.
Support chat has over 150 people in line, so i'm guessing this is happening for everything.
Not great for us as we just launched a major promotion this morning 😞
La même 😞
Hi,
I am facing this issue On 20/8/2021 When I clean my cache and remove temporary files it will work fine. But this is not run a long time after the sum time this will appear again.
can anyone solve this issue?
Thanks
Same here... So frustrating
Me too. I cant access it online or through the app!
Same here
Same here
Me too
Same here. We are not alone.
yes i am too.
So have we. I hope they plan to compensate us. this is costing us all money!
@thefootballwear wrote:Hi,
I have lost access to my website.. Bad gateway.
Is this happening to anyone else?
Thanks
My sites seem to be back up but the admin areas are still down. Instead of the 502 it says "the site can't be reached".
Website appears normal. but admin is down and who knows what else still isnt working
@nathanbrown_art wrote:My sites seem to be back up but the admin areas are still down. Instead of the 502 it says "the site can't be reached".
think im back online
same here
sometimes I can access the store page but admin is completely down.
it's very disappointing to see these kind of technical problems even we paid for the account.
pls fix it soon and take actions to prevent these types of issues
Back now for me. Nothing seems to be lost
same here, what's going on?
Thanks- that wasnt there a few minutes ago. I was literally working on my site when this occurred. Thought I may have done something wrong.
Yikes! Getting a 502 bad gateway message when trying to get into my website!! Anyone else having issues or heard any updates?
Yep- me too
same my site and login shopify
Our storefront is affected as well
Our store is affected now–inability to login to admin.
Appears back up
YES!!! Back up
Ok. Good to know it's not just isolated to my website, but sucks for us all!
For sure, I got the error just after editing some code on the website, so I was worried I might have borked the entire thing somehow.
Now I guess we just wait for the issue to be resolved
My trial store having the same problem.
Letshop.store (BadGateWay 502)
Can someone please help. Thanks
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