502 Bad Gateway Error - July 6th 2021

[jimwhelton]

Anyone else getting this?

[kikikunn0421]

same here

[sweeties]

SHOPIFY! WHAT IS HAPPENING!

I have orders to fulfill and i keep getting the same message please help!

[yellowdashline]

Mine is down too. If you look here https://www.shopifystatus.com/ there are issues with many sites. Seems last year, in the earlier messages of this thread there were other issues. A bit shocked that no Shopify representatives have replied here to reassure everyone! 😞

[JheneZee]

Hello. 

Same here. Does anyone know how to fix the issue to this? It was working fine two hours prior. 

[yellowdashline]

There is no fix, issues across the board I'm afraid. Is your actual site working from your set domain and just the admin won't load? Thats my position anyway. You can check the status of Shopify sites here, however, it will not give any time frames for a fix.

[yellowdashline]

My admin is back now, try again.

[rodrigojacome]

DO NADA PERDI O GATEWAY O QUE HOUVE?

[102gamergirl103]

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Shopify.com 

Hi I have keeped clicking on my store but I noticed that when I click on my shopify is says 502 bad gateway can anyone help thanks

[spacefisharmy]

ditto. Just sat down to calculate my taxes and now can't access my account...great timing

[Hellwood_Outfit]

Looks like we are all in the same boat for awhile.

https://www.shopifystatus.com/incidents 

[Patrick_McCabe]

Wonderful. We are having the same issue. Of course this happens minutes after we open. So now we can't take phone orders, process orders that come in, or do anything else really.

[aready]

Mine just came up

[102gamergirl103]

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Shopify.com problems

 But you might wanna use a different shop makerShopify.com 

[LindsayMorris]

Down for me too.

Though my iphone app seems to be working OK, my web browser syas 502 error, nginx.  I tried two different browsers,  cleared cookies, etc. so I dont think the problem is on my end. 

[Nancy_C]

Me too!

[twocurators]

Yeah same issue here as well

[Jennifer_McMill]

 I found a workaround if you're trying to ship orders. Open your account on the app on your phone. It will let me open order, print packing slip, and then create shipping label. When you enter your dimensions and weight and click create shipping label or purchase or whatever it says, the bad gateway message pops up but x out of that or click cancel and it will take you back to the print label page. As long as you have the ability to print via Bluetooth, you can send still send created label to your printer. If you don't have that ability, you can screen shot the label or email it to yourself and print from computer.

[aready]

Yes. Really handy when you're working inventory

[tasomone]

yes. 

[Joseph_Ahn1]

Same here.

Can't access to my admin.

Shopify status shows no problem.

Please help!

[NEOConceptStore]

Same problem here. I'm trying to access to my admin site and I get this message: 502 Bad Gateway

Does anyone know if it's a problem with the platform?

[sweetdelicious]

Same here getting 502 Bad Gateway & cannot log into admin.

[kgtheauthor]

Same here, I cannot access my admin.

[zerozenecostore]

Same here: admin not loading.. website loading fine 

[BoundlessB]

Same here!!!! What do I do??

[Nathan_Henderso]

Same...status page says no issues, but I keep getting Bad Gateway regardless of browser

[Artificialeden]

Me too

[ItsTommo]

Yes you're not alone.  Its kinda annoying 

[Bfrank_C]

Yes, when trying to log in via partner portal.

[PrettyGloboutiq]

Same here ! 

[tizardin]

Anyone guys have an idea, what going on ?

I think they are migrating their server ( Shopify united ) Updates.

Any solution ? or we just need to wait  ?

[PrettyGloboutiq]

What’s going on ?? I can not access through my laptop ! 

[potandberry]

same here!

[Ginger4]

It might be the North American server again

[Ray_Rapcavage]

Yes 502 bad gateway .. wtf Shopify !

Help !

[Civas2020]

Me too!!!

So frustrating!

[milliecreates]

SAME - it looks like this has happened before, I wonder how long it lasts?

[Theshoegirls]

Same. Here's hoping it clears up soon. 

[MarisolManifest]

Yes happening here also as well! 😕 

[OpenThinking]

Yes, It is not only in North America we're not able to access the admin area in Europe as well.

[feelinpeachy]

getting the same error message.

[Bfrank_C]

status page shows issues

[thecandystash]

Yep, same issue. I can access basic order info via the app, but as soon as I try for more it gives the same 502 error my laptop gives. Makes it pretty dang difficult to process orders, Shopify!

[ShamelesslySwee]

Yes, I am too. It seems to happen way too often and makes me want to consider going elsewhere with my site.

[Rich_AGA_Tools]

I hope all this means they are finally adding the option to merge customers 

[otis0721]

same thing here. Can't get into manage my site.

[Nunufair]

Yes! I have been trying to log in to my account and it is impossible. It is really frustrating, we just launched a really important campaign. Does anyone know how to fix this pls?

[bajabobsmixes]

Yes.  I was in the middle of processing orders and it crapped out.  Lovely to deal with right after a holiday weekend when we have lost a day of processing.

[TinyMutant]

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@jimwhelton wrote:

Anyone else getting this?

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@jimwhelton wrote:

Anyone else getting this?

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Yep! And i launch soon so annoying! I thought i did something wrong lol

[dianapaperie]

yep me to -what causes this?