A system error has occurred and is being investigated. Only on International labels.

Clinkorz
New Member
1 0 3

Trying to print orders and ONLY on international orders am I getting this error:

Shipping label couldn't be purchased.

Fix the errors for each order and try again.

A system error has occurred and is being investigated.

 

I've tried other browsers, clearing cache, incognito mode, everything. Only if I ship through GoShippo or another retailer can I get labels. I waited two hours between tries and still nothing. Need update.

sbp
New Member
1 0 1

same

 

Californiacut
Tourist
4 0 6

I'm having the same problem today.  I logged out, logged back in, but it persists.

ash122
New Member
1 0 3

I am having same issue today! 

selllikeaboss
Tourist
3 0 3

Same here!Come on Shopify!

hmd03
New Member
2 0 5

Have been experiencing this problem since the around 11am (EST) today

It's only allowing us to print international orders. The site for some reason allowed us to print ONE label successfully(Domestic USA) Then back to not working.

 

Jason_Forthofer
New Member
2 0 2
Commander
New Member
2 0 5

I'm jammed up - I have a number of orders to ship and have only been able to print a few labels, everything else is giving errors

shopheyjune
New Member
1 0 2
hmd03
New Member
2 0 5

Meanwhile, they try to fix this issue, try this app: PirateShip, available on the Shopify app store

t's the same shipping prices as Shopify.