Abandoned cart with a voucher/discount, only first mail

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Tourist
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Hello!!

I need an urgent solution x)

 

Straight to the point. Is it possible to include a 10$ Voucher (not a discount code, voucher as a product) in the abandoned cart mail, but only the first time a customer cancels his cart? 

Example:

- Customer adds product(s) into the shopping cart
- The customer does not complete the purchase
- Abandoned Cart mail will be sent to the customer with a 10$ voucher
* Sometime later*
- The customer adds product(s) to the shopping cart again
- The customer does not complete the purchase
- Abandoned Cart mail will be sent to the customer without a voucher

 

If adding a 10$ voucher is not possible, how about for each customer a unique discount code of 10% which can be used only once per customer?

 

Is there a way to code any of this (if yes, how?) or is an app a must?

 

Best regards,

Patrick

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