Accept Facebook’s terms and conditions to create audiences

abdedd
New Member
1 0 3

Hi,

At Set up Facebook Marketing

I get an error on connecting with my Ad account

 

This error :
Accept Facebook’s terms and conditions to create audiences

2.png

SukanyaG
New Member
1 0 0

Yes, same with me. Could not solve the problem till now. Let me know if you find anything.

0 Likes
Greg80
New Member
2 0 1

Has anyone been able to resolve this?

I have another store and did not have this issue. I am now getting it with a news store even though I have accepted all the ToS from FB.

0 Likes
vjsairanen1
New Member
1 0 0

This is a server problem. If you are using google chrome, change to safari and it will resolve itself. 

0 Likes
Greg80
New Member
2 0 1

Thanks, I used Edge and the correct options appeared.

LivelyTzzz
New Member
2 0 0

Has anyone figured out how to correct this issue?

 

0 Likes
tiltrightgear
New Member
1 0 0

Use Microsoft Edge for this procedure instead of Chrome or Firefox. It is the only browser I found that opens up the necessary windows to complete the task. 

0 Likes
LivelyTzzz
New Member
2 0 0
I've tried that and it's not working

0 Likes
HHBaguioCity
Tourist
3 0 1

pls follow the instructions given above.  It worked for me. I used IE

Thanks to all!

nwero
New Member
1 0 0

Hi everybody,

With Edge, it works perfectly for me.

Thanks for the help

0 Likes