Accessing Support

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Excursionist
23 2 1

Hi There,

 

We have signed up for shopify (the $79 version) but seem unable to access support.

 

I visited https://help.shopify.com/en/questions

 

Which asks me to login (even though I am already logged into my shop)

 

I login and I get a fullscreen message saying 'Sorry, this shop is currently unavailable.'

 

Does anyone know how I get round this?

 

Thanks

 

Ben

 

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