Hello @NeedHelp3 !
Here is how you can cancel your shopify subscription:
From your Shopify admin, go to Settings > Plan. Click Cancel subscription or Pause or cancel subscription. Review the options to pause your subscription, or sell your store. If you still want to cancel, then click Cancel subscription
Hope this helps!
Hyde here from Shopify.
You will need to close your store yourself by following this guide on canceling your account. Until you do that, you will continue to be charged for having an open account. As @DigitalArtisans correctly explained: you simply need to sign in, move to Settings > Plan > Cancel Your Subscription. When it comes to refunds, I need to point out that Shopify operates a no refund policy as outlined in 14.10 in our Terms of Service.
I hope that helps! Let me know if you have any other questions.
All the best, Hyde.