Add Expires Headers & Leverage Browser Caching Request

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Hi Guys . My site was slow like 25% on GT Metrix. Therefore I’m currently hiring a developer to sort all issues, I have seen a good increase so far as they have compressed CSS, images, minified scripts, removed apps ect . They have messaged me regarding the above 2 points saying they are critical issues & related to the Shopify server & he cannot fix, and I should ask Shopify to fix these 2 points. Can anyone help please or should I contact Shopify chat ? He is doing all he can and it has cost me quite a bit so I really hope to get these 2 issues sorted so I can see the true benefit of all the customisation he has done. Help!!!!