Add Recipients to Notifications

Mitchmaster
Tourist
3 0 2

Hi folks,

I'm looking for a way to receive a copy of some of the standard notification emails that go out from my store. The obvious way to do this would be to add a cc: recipient pointing to me, but I can't see how it might be done. Anyone have any suggestions on how to accomplish this or some other workaround?

Thanks in advance,

Mitchmaster

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Genevieve_Shan1
Shopify Staff (Retired)
Shopify Staff (Retired)
130 0 24

Hey there Mitch!

Genevieve from Shopify here :) 

I'm afraid it's not possible to add cc's to customer notification emails from the Shopify admin at this time - though I'll certainly launch a feature request with our developers to see if this functionality can be added in the future.

In the meantime, it's possible that a Shopify Expert could help you custom code such a feature, perhaps by employing webhooks or something similar. 
Shopify Experts can be found here: https://experts.shopify.com/requests
And here's some information on webhooks: https://docs.shopify.com/manual/sell-online/notifications/webhooks

With regard to what you can do from the Shopify admin - you can send yourself a test email (or perform a test order) to see how the emails the customer receives look: 

That test email is sent to the email address associated with your admin login :) 

Hope that helps! 

Genevieve S.

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Mitchmaster
Tourist
3 0 2

Thanks Genevieve! Please do add this as a feature request, it seems like a simple and logical thing to have.

Mitchmaster

Clear_West
Shopify Partner
5 0 0

Although it's not exactly a "CC", you could try an app that would send you an email notification for these kinds of things.  One option is https://apps.shopify.com/advanced-admin-email-notifications (shameless plug - I'm the app author :), but there may be others too.

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Daniel_Rodrigue
New Member
4 0 0

What Mitchmaster asks for is a must. I have a two-languages shopify store and such a simple add-on seems to be the only way to confirm me that each of my customers receives his notifications in the right language. There's no way to see this using the test email since it always uses the base language. It would have to be a selectable option.

Did a feature request has been launched for that ?

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Hello!
I'm following up this thread because, after several years, it seems nothing new happened related to this subjcted.

 @Genevieve_Shan1 could you please add the possibility to add cc's to customer notification emails from the Shopify admin?
@Clear_West your app seems nice but I do believe this something must be integrated natively into Shopify

Thanks,
Elia

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