Adding a PDF File

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Tourist
11 0 1

Although a total newbie to Shopify, I'm VERY pleased with how fast my site is progressing in such little time! But, I ran into a road block <sigh>  I'm selling embroidered shirts for dog clubs. I've figured out how to add the description of the shirts, the pictures, etc but, I need to add a pdf file which shows a chart how to measure so, the customer can order the proper size. I would like to add this "measurement" file/link in the "description" field if possible. I did kinda, sorta figure out how to add the pdf file (to my files but,  don't have a clue how to find it again LOL) but, when I copied the URL (?) and inserted it, it didn't work. Any help you could provide would really be appreciated!!! Thank you :)

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Shopify Staff (Retired)
Shopify Staff (Retired)
38 7 17

This is an accepted solution.

Hi, Susie!

Anders from the Shopify team here. Thanks for reaching out today.

 

I'm glad to hear your business is doing so well in these early stages! If you're looking to add a download for a PDF sizing chart within the product description, the quickest way to get this done would be to upload the PDF to your files section (which you've done) and use the rich text editor (RTE) to link the file in the description.

 

First, when you upload a file to your store, a URL will be created for that product. You can find this under 'Settings > Files'. You'll want to make sure you're copying the entire link, like so:

 

Image_t6EDi3AcIW

 

Next, when you're editing a product's description, highlight the text you wish to add the link to, hit the 'link' button and then paste the URL under 'Link to'. Once done, you're customers will be able to view the PDF in another browser tab. That will look like this:

 

Image_RCcKgD6tYL

Since you mentioned that you've already tried this and it hasn't worked - do you mind sending me a link to the product page so I can have a look on my end?

 

Thanks!

Anders | Social Care @ Shopify
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New Member
2 0 0

How is this "Solved"?

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New Member
1 0 0

Hello,

For some reason, that option is greyed out and I can't link any files. 

Is there a setting I need to change? 

Thanks!

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