Is there a way to add a PDF download/view link to a product description ?
My site sells model kits and quite often modellers have lost or messed up the instructions and need a copy
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Hi, @Mad_Modeler. Thanks for your question.
There IS a way to add a link to a PDF from within your product description. The first step is to go to ‘Settings > Files’ and follow the steps in this Help Doc for Uploading files to your website to upload the PDF to your admin.
Then, within the description section of your product page, you will insert a link to the file. The Help Doc for Using the rich text editor will guide you through how to do that. Additionally, there is a forum post here that also has the steps and screenshots to help you work through it.
What a considerate way to anticipate the needs of your customers, and reduce your own support debt! For additional tips to providing outstanding customer service, take a look at Customer Service 101: A Guide to Providing Stand-Out Support Experiences.
Let me know if you have any other questions!
Helen | Social Care @ Shopify
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Or you can just use a product description app on Shopify.