All things Shopify and commerce
Hi,
I have been trying to add cart note in order confirmation email template but it's not appearing. I am using {{ cart.note }} to fetch it. Is there something I am missing?
Thanks,
Tehreem
Solved! Go to the solution
This is an accepted solution.
hi,@@Tehreem
hope you doing well
try using {{ note }} instead. That’s what it says in the documentation (available here:https://help.shopify.com/en/manual/sell-online/notifications/email-variables/)
This is an accepted solution.
hi,@@Tehreem
hope you doing well
try using {{ note }} instead. That’s what it says in the documentation (available here:https://help.shopify.com/en/manual/sell-online/notifications/email-variables/)
I've tried these methods, and it's not working. I need for the customer to see the note in their confirmation page before they hit the Pay button, so they can review the note if they want, and the note also needs to appear in the confirmation email or text. How can I do that? Or, do I need to pay a coder to do this? My current theme is Brooklyn.
Thanks!
You could try:
{{ order.note }}
@anneleends Thanks for your answer
I, too, am having this issue.
The order note liquid is presenting itself in the preview on the settings page and on the test email. However, it does not actually occur when an order is placed and sent to the customer.
I have the order note placed down in the customer information section:
<table class="row">
{% if billing_address %}
<td class="customer-info__item">
<h4>Billing address</h4>
{{ billing_address | format_address }}
</td>
{% endif %}
</tr>
</table>
<table class="row">
<p>Order notes: {{ note }}</p>
</table>
<table class="row">
<tr>
{% if requires_shipping and shipping_address %}
<td class="customer-info__item">
<h4>Shipping method</h4>
<p>{{ shipping_method.title }}</p>
</td>
See attachments of preview in settings, test email, and an actual customer email.
I already applied above, you should use {{ order.note }} instead of {{ note }}
Good luck!
Go to:
Settings
Notifications
Order confirmation
Scroll down to find the code for billing address, and you can add your note code in straight after it so it will appear like this:
{% if billing_address %}
<td class="customer-info__item">
<h4>Billing address</h4>
{{ billing_address | format_address }}
</td>
{% endif %}
</tr>
</table>
<table class="row">
<p>Order notes: {{ order.note }}</p>
</table>
<table class="row">
I initially tried using {{ note }} but while the order note showed up in test emails and in the preview, it didn't actually show up in real time customer email order confirmations. {{ order.note }} worked for me.
Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024Digital marketers and app developers have tracked activity in apps and websites for yea...
By Ollie Mar 13, 2024February was an exciting month with Shopify Editions, informative webinars, and more! F...
By JasonH Mar 7, 2024