For the past few weeks this been an inconsistent issue, but is now happening 100% of the time.
The search within the "Products" section of the Shopify admin is not returning correct results. It either returns partial or no results.
1. I have products with the titles "Plastic Water Bottle", "Metal Water Bottle", and "Ceramic Water Bottle". Searching for "Water" or "Bottle" returns no results.
2. I have products with the titles "Beanie 1", "Beanie 2", and "Beanies Gift Box". Searching for "Beanie" returns only the first two products. Searching for "Beanies" returns no results.
These situations are occurring across the board on all of my products. I have something like 400-500 products so manually going through the list to find them is extremely difficult and time consuming.
I have tried reaching out to support multiple times with no replies yet. Is anyone else having this issue? How can I get it fixed?
I am also having the same issues - product search gives a random result. Luckily I only have 150 or so products so can find them but it's frustrating to work with.
Who/how do you get support for this sort of problem?