Ads keep popping up on my store

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Shopify Staff
Shopify Staff
588 55 117

Hey there, @Bubbles15 

 

Apologies for the delayed response - I was out of office. Are you still experiencing this issue? I have not been able to replicate this. Can you send me a screenshot of this error, please? 

 

All the Best,

Bo

Bo | Social Care @ Shopify
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Hello same issue is happening to my site with the popup redirects and been happening for a month it’s stopping my company from growing. I already checked themes coding and nothing. All my apps are from trusted companies on Shopify so what could this issue be. Here is my site PLEASE help me solve need to soon


https://kamplyfe.com/
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This issue is only happening from mobile devices please can anyone help solve
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Shopify Staff
Shopify Staff
588 55 117

Hey there, @will30507 

 

I was able to replicate this issue on my end. It looks like some code has been inserted to your theme which is causing this to happen. I would recommend reaching out to your theme developer as per this guide.

 

All the Best,

Bo

Bo | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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