Another payPal error message when checking out

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New Member
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So when ever a customer checks out of my store using paypal they get the error message:

We're sorry we cant complete your purchase right now.
and in small text.
This transaction has been declined to comply with international standards.

whats going wrong here?

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Shopify Staff
Shopify Staff
564 59 108

Hi @Glasstore_Stu,

Hyde here from Shopify.

That's strange, though hard to diagnose without being able to see it. Could you provide a screenshot of the error message and a link to your store, please?

Also, the more context you could provide the better I can help you! So could you tell me how long you've been open for, whether you've set your Paypal account up properly following our help guide, and whether this happens with every customer attempting to purchase by Paypal on your store?

I look forward to hearing from you.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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New Member
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Hey, thanks for the reply, i have since deactivated paypal from shopify and
tried to reactivate but a day later and it still hasnt activated again so I
have no idea whats going on anymore.

My site is www.glasstore.com.au
Ill attempt to re link paypal with shopify and see how it goes from there.
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