Anyone Getting FB Events Counted Twice Today? (Facebook Channel)

Puda
Tourist
8 1 2

Hi there,

The store is using "maximum" under "data sharing" which means that the Conversion API is also being used.

FB rolled out iOS 14.5 today and all of my events are being counted twice.

Could that be the culprit? No issue on other stores not using the FB channel.

Thanks!

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Stoyandobrev
New Member
1 0 0

We have the same issue. It stated a week ago with a pixel error saying PageView events dropped by 85%. Almost every single event gets deduplicated. We also use the Facebook channel app and I had no idea it could be the issue.

I’d be grateful if you share with me how you fixed it.

 

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