Our store is having an issue with discount codes disappearing when a customer uses Apple Pay. We are sending customers to our store using the shareable URL for discounts, so the discount code is automatically added at checkout. However, once the customer selects Apply Pay and comes back, the discount code is gone.
This is causing a lot of people to abandon the checkout or email us post-purchase for a refund.
User | Count |
---|---|
28 | |
18 | |
15 | |
14 | |
13 |