Apply discount together with free shipping

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New Member
1 0 2

Hi Peter,

Please throw an extra big vote from me to this issue too. This has been identified as our biggest source of abandoned carts. We have an ongoing discount code for new customers off their first order, with over half dropping out because it takes them below the free shipping threshold. We can't reduce the free shipping threshold across the board, but need to be able to offer it to these customers who use the promo code. Reading through the comments seems this one is widespread across the community and needs to be addressed. Appreciate the follow up to get a resolution soon.

I'm no IT whizz, but surely a 'give this discount code free shipping' check box is all that's required.

Thanks,

Hayden

2 Likes
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Excursionist
16 0 4

Hi Peter. Please add my vote as well... 👍

1 Like
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Shopify Staff
Shopify Staff
1310 83 293

@Kevin_222 

 

You're not missing anything I'm afraid. This is a limitation of the platform; however, we are actively looking into getting this added in the future. I've added your vote to the feature request. 

 

@Haydes77 

 

Thank you for providing an example of a use case for how this feature will benefit you & your business. I've gotten that feedback added to the feature request. 

 

@Per_Arne 

 

I've added your vote!

Peter | Social Care @ Shopify
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New Member
2 0 3
Would really want to see this feature too. It really shouldn’t be a hard thing to add. Tons of other platforms allow this. As a shopper myself, I feel that the merchant isn’t being honest when they tell me I cannot stack my entitled discounts. Now I know that it’s the platform’s fault and shoppers don’t know that.
2 Likes
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Excursionist
14 0 9
Can we have an ETA on this feature? This has been a request for months now. I believe it’s quite a high priority issue for many businesses. It’s not a design but a revenue affecting problem. Would like to understand when will be implemented . Thank you.
4 Likes
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Tourist
7 0 2

Please add my vote as well - every major shopping cart supports this.

2 Likes
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Shopify Staff
Shopify Staff
1310 83 293

Hi, @ss7@FabFantasies@Jacqueline1983!

 

I don't have an ETA to share at this time, however, can confirm I've added your votes to the existing ballot. When our teams fully implement the feature, we will update our Announcement page to let everyone know. 

 

Thank you!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

1 Like
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Tourist
4 0 16

Glad to see someone at Shopify actually actively considering this.  Finally.  I consider this an embarrassing feature gap for Shopify.

 

Please add my vote to this feature.

3 Likes
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Excursionist
14 0 9

I would like to add another but related issue to combining discounts.

I would like to allow my customers to use the Coupon Codes at checkout on the items that are already on sale.

Currently this doesn't seem to function and I couldn't find a way to opt in.

Would be nice if the business owners had more control to stack the discount options.

This would increase the conversion rates in the stores.

1 Like
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Shopify Partner
205 13 25

Hi there,

 

App Selly can offer multiple discounts per order.

 

https://apps.shopify.com/selly

 

Let's check it out.

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
1 Like