This is an accepted solution.
Karlie here from the Shopify Support Team! If you're using some third party apps and these apps are having issues or are causing errors, then I would recommend reaching out directly to the app developer of the apps you've used.
To contact the app developer:
Another option would be to find the app page in the Shopify App Store, here. Then use the 'Support' section of the app page to reach out to the app developer. Shopify Support cannot assist with any third party apps due to custom coding, but the app developer should be able to help look into any questions you have.
I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!