Are URL Redirects not working for anyone else?

[NCO]

I added some URL redirects today. And they aren't working. Anyone else seeing it? I know there are issues with the Admin according to the Status page. But, didn't know if URL redirects are impacted.

The support Chat queue is very long right now 🙂

Thanks,

Chris

[Freddie · Accepted solution]

Hey, Chris!

Which links are you trying to redirect to that aren't working? Are you getting an error message with these?

Remember, the URL Redirects only work when redirecting from a URL that results in a 404 error. If it is a valid link you're trying to redirect from, it won't work. You can find full details on this here.

Best regards,

Freddie

[NCO]

Ah. That’s why. The link is still valid. I will delete the products. Then they should work. Didn’t realize that. Thanks!

[Daniel_Moravec]

This works great for products!

However, how about the tens of thousands of us who have a Page for the homepage content?

My example is my site's page https://hoverboardrepair.com/pages/hoverboard-parts-repair

I fetch the contents of this page on my homepage https://hoverboardrepair.com/

So what can I do here? I need the page content to be live. I tried marking it as "hidden" but then it won't display on the homepage. I don't think Shopify allows us access to .htaccess or robots.txt or I'd go add a noindex or canonical into there, but I can't with the current Shopify setup.

Thanks!

Daniel

[kaushaldhwn]

Hey Freddie,

I was looking for such an answer that why can't I redirect from a page which is not working. This can create duplicity.
There are two URLs of my webpage: https://boobearfactory.com/collections/giant-teddy-bears/products/18-giant-teddy-bear-loving-you & https://boobearfactory.com/products/18-giant-teddy-bear-loving-you
Both of these URLs direct to one single page which creates duplicity on the website. This effects the On-Page SEO of my website.

Can you please help out with this?

Regards

Kaushal Dhawan

[attotasolutions]

Hi,
You can use canonical url tag and it will help.

[matthewferrer12]

I'm trying to redirect my collections page to a specific product page. Is this possible?

Here is my reason:
When someone clicks on "continue shopping" it automatically forwards to /collections.
I don't want to lead them to a "collections" page because there will be nothing there.

I don't want to place anything in my collections because I have an app that automatically generates new products by my users and I don't want to clutter my front-end store to confuse my users

[ArenC]

I’m having the same problem. Have you managed to sort this on your site? Thanks!

[attotasolutions]

Hi
As per documentation,

Only broken URLs should be redirected. If the URL still loads a valid webpage, then the URL redirect won't work.

[Jokaidesigns]

Hello,

I'm having the same issue. It's been a week since I set my redirection:

these pages should redirect:

• https://orchidrepublic.com/blogs/flower-facts --> https://orchidrepublic.com/pages/flower-facts
• https://orchidrepublic.com/blogs/about-orchids -->  https://orchidrepublic.com/pages/about-orchids

But nothing happens

Thank you!