Are URL Redirects not working for anyone else?

Solved
NCO
Tourist
9 0 1

I added some URL redirects today. And they aren't working. Anyone else seeing it? I know there are issues with the Admin according to the Status page. But, didn't know if URL redirects are impacted.

 

The support Chat queue is very long right now :-)


Thanks,

Chris

 

Freddie
Shopify Staff (Retired)
Shopify Staff (Retired)
241 8 44

This is an accepted solution.

Hey, Chris!

 

Which links are you trying to redirect to that aren't working? Are you getting an error message with these?

 

Remember, the URL Redirects only work when redirecting from a URL that results in a 404 error. If it is a valid link you're trying to redirect from, it won't work. You can find full details on this here.

 

Best regards,

Freddie

Freddie | Social Care @ Shopify
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NCO
Tourist
9 0 1
Ah. That’s why. The link is still valid. I will delete the products. Then they should work. Didn’t realize that. Thanks!
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Daniel_Moravec
Tourist
5 0 9

This works great for products!

 

However, how about the tens of thousands of us who have a Page for the homepage content?

 

My example is my site's page https://hoverboardrepair.com/pages/hoverboard-parts-repair

 

I fetch the contents of this page on my homepage https://hoverboardrepair.com/

 

So what can I do here? I need the page content to be live. I tried marking it as "hidden" but then it won't display on the homepage. I don't think Shopify allows us access to .htaccess or robots.txt or I'd go add a noindex or canonical into there, but I can't with the current Shopify setup.

 

Thanks!

Daniel

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kaushaldhwn
Tourist
15 0 1

Hey Freddie,

I was looking for such an answer that why can't I redirect from a page which is not working. This can create duplicity.
There are two URLs of my webpage: https://boobearfactory.com/collections/giant-teddy-bears/products/18-giant-teddy-bear-loving-you & https://boobearfactory.com/products/18-giant-teddy-bear-loving-you
Both of these URLs direct to one single page which creates duplicity on the website. This effects the On-Page SEO of my website.

Can you please help out with this?

Regards

Kaushal Dhawan

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matthewferrer12
New Member
1 0 0

I'm trying to redirect my collections page to a specific product page. Is this possible?

Here is my reason:
When someone clicks on "continue shopping" it automatically forwards to /collections.
I don't want to lead them to a "collections" page because there will be nothing there.

I don't want to place anything in my collections because I have an app that automatically generates new products by my users and I don't want to clutter my front-end store to confuse my users

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