Automatic tax calculation not working

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New Member
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Hi,

I have " Calculate taxes automatically" ticked but when my team creates an invoice, some zip codes do not populate automatically with tax. We have to manually either add them to the "Physical Presence" or add taxes manually.

Tax calculationTax calculation

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Shopify Staff
Shopify Staff
718 44 119

Hi, @PragatiAnand 

It is expected behaviour for tax rates to not appear unless you have your tax settings configured to collect tax for a specific region.

You can learn more about collecting tax in the USA here. 

If you have more detailed questions about what tax you must be collecting for your business to remit, we recommend speaking to a tax professional! 

Hope this helps! 

Elle | Social Care @ Shopify 
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