All things Shopify and commerce
Hi. I’m trying to buy a domain which is available. But it appears to be unavailable on Shopify’s Buy New Domain.
I had the domain originally registered elsewhere. But I had it deleted already. I searched everywhere, and it’s already available... except on Shopify.
please help.
Hey, @radiantred!
It is likely that you're trying to purchase a domain that Shopify does not support if the domain is available elsehwere, but not through the Shopify admin. While it is only a select few domains that can not be purchased through Shopify, it is almost always a domain that is regional (has regional ending such as .de). If you can share the domain you're trying to purchase then I can do some digging into what I can find out for you.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi there,
I am having the same issue. The domain I want is a .com.au. I assumed that these would be available on Shopify?
Thanks,
Lee-Anne
Some regional domains such as .com.au can not be sold through Shopify and will require that you purchase the domain through a third-party domain manager such as GoDaddy. You can follow our guide here on how to connect your domain once you have purchased the domain through a third-party domain manager.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi,
I have a similar problem. I originally bought the domain from Shopify, then I deleted it and closed my shop. When I reopened my shop, the domain was still available, but Shopify shows that it is unavailable. Therefore, I had to choose a similar domain name for the time being, but, now that I am ready for a full launch, I need my original domain. How can I get access to it again?
How long ago did you purchase the original domain? Was it within the last year or longer than that?
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hello
I am having the same issue with a .com domain that shows available on network solutions, yet not of shopify? any ideas?
Are you ready to take your business to the next level? Look no further than the latest ...
By SarahF_Shopify Apr 15, 2024We’re keeping the ball rolling to make sure you’re always ahead of the game. So buckle ...
By JasonH Apr 8, 2024Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024