BCC setting for All Email Notifications -> Hubspot CRM tracking

ingramleedy
New Member
3 0 9

Please add the ability to add BCC by default (as an setting option) to all email notifications. This would be useful to add BCC email address to CRM systems like HubSpot so we can track all correspondence sent to clients.    I saw idea of this has been mention before, but no action has been taken from Shopify.   

simplyveganswee
New Member
1 0 0

Another vote for this. 

 

Very frustration that we cannot add.

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steven112233
New Member
3 0 0

absolutely good point. So simple to add to the system

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petjunkie
New Member
3 0 1

Has anyone ever figured out a way to do this?

I've been searching for a way to create an app that would handle it, but have come up empty. Coming from the WordPress world, you would simply create a filter and modify the outgoing email headers to include the BCC. Shopify does have webhooks, but I want to receive the exact same email as the customer, so it's tough to see how I can make those work. Any ideas, other than Shopify adding this in as a baked-in feature?

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steven112233
New Member
3 0 0
If this is not supported. So how do we get the email correspondence into our CRM.
Our CRM is a custom CRM grown over 30 years and is very powerful and cannot be changed.
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