Good morning Shopifyers and admins!
I am excited about the possibility of adding a product review app to my site as the social proof from reviews is guaranteed to increase sales. However, I am having a hard time choosing between several different free and paid options.
I would like to know everyone's experience, what app have they found to work the best and is there a certain product review strategy that works good for them? I would like features that: 1. Let me send a follow up email after they purchase to remind them to review 2. A way I can send them a coupon to incentivize them, they get the coupon once they review.
I look forward to everyone's feedback :)
Hi, Nathan. I don't have direct experience with any Shopify review apps, but based on review count and external discussion, I think Yotpo is worth a close look: https://apps.shopify.com/yotpo-social-reviews
For fashion stores (like yours), I recommend checking out Loox - Fashion Reviews (https://apps.shopify.com/loox-fashion-reviews). Disclaimer - I'm the app developer behind Loox :)
Unlike textual reviews solutions, we help you collect customer photos wearing your items. Loox helps you show your potential customers how items look, fit and feel on various body types, and help them pick the right size.
Hope this helps! Feel free to contact me for more info at firstname.lastname@example.org
Let me suggest you aheadWorks Follow Up Email app. It is free for 50 emails per month. You can setup request review follow ups to be sent in N days after purchase and even more - you can setup different requests for different products purchased. So if your inventory varies greately, more accurate and personalized review request gets more chances to be completed.
i'm using yotpo on my store www.tenpinshop.com and they've been v.helpful with set up, even on the free version. Will prob upgrade to paid at some point. It's not perfect but good enough to start with.
Hey Nathan! If you're selling on other platforms apart from Shopify (like ebay, amazon, etc) you could consider using eRated to import your reviews and ratings from there. You can also connect your FB, Twitter, Linkedin for the social proof ;) Hope this helps! Good luck!
The Shopify's Product Review Addon app is what you're looking for. It automates the review process (email gets send after a X days), and also allows you to redirect the customer to a custom page where you can show a discount code. Also lets your customers review directly inside their email!
Best of all, it works outta box with the Shopify's Product Review App you're already using.