Best product review app and strategy?

Excursionist
23 0 4

Good morning Shopifyers and admins!

I am excited about the possibility of adding a product review app to my site as the social proof from reviews is guaranteed to increase sales. However, I am having a hard time choosing between several different free and paid options.


I would like to know everyone's experience, what app have they found to work the best and is there a certain product review strategy that works good for them?  I would like features that: 1. Let me send a follow up email after they purchase to remind them to review 2.  A way I can send them a coupon to incentivize them, they get the coupon once they review.


For apps of course I will use Shopify's free app, https://apps.shopify.com/product-reviews  I also like how many reviews are on this app Kudobuzz https://apps.shopify.com/kudobuzz-testimonials

I look forward to everyone's feedback :)

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Shopify Partner
87 0 13

Hi, Nathan. I don't have direct experience with any Shopify review apps, but based on review count and external discussion, I think Yotpo is worth a close look: https://apps.shopify.com/yotpo-social-reviews

SKULabs - The fastest way to get your orders out the door (https://skulabs.com/)
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Highlighted
Shopify Partner
48 0 10

Hi Nathan,

For fashion stores (like yours), I recommend checking out Loox - Fashion Reviews (https://apps.shopify.com/loox-fashion-reviews). Disclaimer - I'm the app developer behind Loox :)

Unlike textual reviews solutions, we help you collect customer photos wearing your items. Loox helps you show your potential customers how items look, fit and feel on various body types, and help them pick the right size.

Hope this helps! Feel free to contact me for more info at yoni@loox.io

Yoni

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Excursionist
14 0 17

Hi Nathan,

Let me suggest you aheadWorks Follow Up Email app. It is free for 50 emails per month. You can setup request review follow ups to be sent in N days after purchase and even more - you can setup different requests for different products purchased. So if your inventory varies greately, more accurate and personalized review request gets more chances to be completed.

Advanced Shopify Apps ● Follow Up Email ● Automatic Related Products ● Help Desk
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Excursionist
33 0 4

i'm using yotpo on my store www.tenpinshop.com and they've been v.helpful with set up, even on the free version. Will prob upgrade to paid at some point. It's not perfect but good enough to start with.

Get your Tenpin Bowling Equipment from Tenpinshop :)
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Excursionist
23 0 4

Thanks for the advice!  Yotpo is wonderful!  I spoke for 30 minutes with one of their staff, they have great customer service.  Plus their business has grown 5 times in the past year so they must be making money for their clients.  I will probably upgrade to paid plan as well :)

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Excursionist
23 0 4

I love your beautiful bowling site by the way!!!! xooxoxoxoxo

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Excursionist
20 0 6

Hey Nathan! If you're selling on other platforms apart from Shopify (like ebay, amazon, etc) you could consider using eRated to import your reviews and ratings from there. You can also connect your FB, Twitter, Linkedin for the social proof ;) Hope this helps! Good luck! 

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Tourist
54 0 3

The Shopify's Product Review Addon app is what you're looking for. It automates the review process (email gets send after a X days), and also allows you to redirect the customer to a custom page where you can show a discount code. Also lets your customers review directly inside their email!

Best of all, it works outta box with the Shopify's Product Review App you're already using.

https://apps.shopify.com/product-reviews-addon

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