Bizarre behavior - Pixel missing parameter error in Catalog Manager for DPA ads

New Member
1 0 1

Hello Shopify gurus! I've encountered something super weird. After reaching out to Facebook representative and Shopify support a dozen times, I'm hoping to get some help here...

My Pixel is installed using the Pixel ID under Online Store -> Preferences.

I created a product feed in Google Sheet and provided the URL to a newly created catalog in Catalog Manager.

No errors or warnings whatsoever from the product feed, until I connect my Pixel with the catalog for dynamic ads.As soon as I connect the two, the catalog will give me an error and a list of URLs: 

Screen Shot 2020-06-18 at 5.14.50 PM.pngHowever, when I open those URLs, my Facebook helper plugin on Chrome gives all green checks for pageview and viewcontent. I see no warning or error from the plugin whatsoever. 

Has anyone experienced similar issues? Please help! I have been banging my head against the wall for a week now. 

6 0 1

Hi, did you ever get this sorted? Im having the same similar problem, thanks. 

New Member
1 0 0

I'm having the same issue as well. Please let us know if you've figured it out.