Bulk edit works great except for "Available to Point of Sale"

grandpuba
New Member
2 0 0

Sorry if this is a stupid question- I'm new to shopify. 

Everything about the bulk editor works fine except when I try to bulk edit "Available to Point of Sale". I tick boxes and when I hit save it literally un-ticks the boxes. It would be so nice if it worked. I need to add about 2000 items to Point of Sale. 

Am I missing something? 

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grandpuba
New Member
2 0 0

Well.

For some reason it works on my other computer at work in Safari. At home it doesn't work in Safari or Chrome. 

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Nick
Community Moderator
Community Moderator
3577 291 695

Hi @grandpuba,

Nick here from Shopify. 

I am wondering if it works on computer/device but not another it is more often than not a caching issue on the device it is not working on. Could you try clearing your cache and see if it works then? 

Shopify has a tutorial for clearing cache which you can see below: 

If clearing the cache doesn't work, then it might be worth reaching out to the support team directly to take a closer look.  While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our support team here and log in to your account to create a support request.

Thanks, Nick

Nick | Community Moderator @ Shopify 
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