My name is Elsa.
We are currently trying to set up sales campaign.
Just read through this guidance https://community.shopify.com/c/Shopify-Apps/Buy-2-Get-1-Free/td-p/476212
we took pretty much the same action steps.
And we wanted to a quick trial. Added 4 products to the shopping cart but keep on receiving the same answer.
"... discount code is not valid for the items in your cart"
not sure how this happens. we created the collection and applied to both what customer buys and what customer gets sections.
Is there a way to overcome this?
Thank you very much