CHANGE THE CURRENCY OF MY STORE

ACESSNEW
New Member
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Hello I want to change the motto of my store can you help me please?

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Bo
Shopify Staff
Shopify Staff
1788 194 539

Hey there, @ACESSNEW 

 

Bo here from Shopify Support! 

 

If you have already made your first sale in Shopify and would like to now change your currency you will need to contact support directly as we need to enable a feature in your account to allow you to do so. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

There are certain impacts of changing your store's currency. These main impacts are:

- Reporting: With changing between currencies, our reporting doesn't factor in the difference between currencies. So if you had €500 processed, that would show as €500 in reports. When you switch to USD, the report would still read as $500 for previous processing. Since €1 is not equal to $1 USD, the reports, in theory, will be wrong going forward.

- Product Pricing: Since the dollar amount between currencies is not the same, a product price’s value, could mean something different if the currency is adjusted and impact your margins. Ex - €20 is not equal to $20 USD. Refunds processed after a currency change will also be affected by the currency change.

- Apps: Some apps may have limitations when it comes to changing selling currency. If you to know how changing the selling currency will affect your apps, you should reach out to the App partner to clarify before changing your selling currency.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

 

All the Best,

Bo

 

 

Bo | Social Care @ Shopify 
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