I open online store at Shopify this month, on 14 days trial now. I don't want to sell product here in future. Can I close it before trial end？If so, how to do it?
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To learn more: Shopify Help Center - Pausing or closing your store
I’m Helen from Shopify Support. Thanks for your question.
If you added a credit card to your account, and chose a subscription plan prior to your 14-day free trial ending, you can now close your store by logging into your Shopify admin and going to ‘Settings > Plans and Permissions (or Account)’. Please scroll to the bottom of the page and choose ‘Sell or close store’. It looks like this:
We also have a Help Doc here with instructions, and a video to show you exactly how to do this.
Alternatively, if you did not add your credit card and choose a plan prior to your trial ending, then your store will automatically cancel itself by becoming ‘frozen’. You do not need to take any further steps to cancel it.
Is there a particular reason you are wanting to close your store? I’m happy to give you a hand with anything you may be struggling with, so just let me know!
Helen | Social Care @ Shopify
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