Can I deactivate my shopify account for a while the come back again once ready.

Solved
Highlighted
New Member
2 0 0

Due to COVID issues and lot of things happen. I cannot manage now doing my Shopify business. It is ok to stop my store first or the monthly re occurred payment for now? Then I will return one everything is ok and hope all my set up inside my store still there? Its that possible, thanks

0 Likes
Highlighted
New Member
1 0 0

A very good question Glennics and one I too have been wanting to ask.

Times are hard with COVID 19 affecting all of us and an account freeze for a few months would be a blessing.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
499 55 101

This is an accepted solution.

Hey @! And @KT58! How are you both today? 

Cal here from Shopify, thanks for reaching out to us. I do understand that these are extremely challenging times to be running a business. We have updated some of our plan options to reflect this as part of our response to Covid-19. 

You can now pause store and step away from it, for up to three months, with no charges. You can learn more about that here

If after three months, you still aren't ready to resume the full plan, you will be switched to the pause and build plan, which will be 9$ a month. Let me know your thoughts on this! 

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

1 Like
Highlighted
New Member
3 0 0

I support
That would be very cool

0 Likes
Highlighted
New Member
2 0 0

Thanks, it is helpful and to make a plan better.

0 Likes